Terms and Conditions

Terms and Conditions (Terms) apply to your use of the website playersolymp.com

A. These Terms & Conditions shall apply to all interactions with Playersolymp and must be read with all relevant promotional terms and conditions. Please read the entire legal binding agreement between Playersolymp B.V. under the brand name Playersolymp, and yourself carefully. Playersolymp B.V. is incorporated at Kaya Richard J. Beaujon Z/N, Willemstad, Curacao. The company is licensed and regulated by the laws of Curacao under the Curacao eGaming license number No. 1668/JAZ. Payments are processed by Playersolymp Limited with registered address 5 Majestic Court, St. Mary's Street, Mellieha MLH1337, Malta, as per agreement between the two companies.

B. The casino is subject to the provisions of the Curacaoe Gaming Law and games as well as the Curacao legislation.

C. To participate in the activities and games of the casino ("play"), you must ensure first that is allowed according to the laws of participation of your country where you live. Please ensure that it is legal in your country to participate in the games of our casino and that you will be held responsible if otherwise.

D. The right to play at the casino is limited to persons the law of the country in which they live doesn't forbid playing in online casino. Under no circumstances should you play if you do not at least 18 (Eighteen) years of age.

D1. - REGISTRATION Players must register personally and at the time of registration, and at any time thereafter, players must provide: - a valid identification - address - contact email or phone number

D2. The player is prohibited from selling, transferring and/or purchasing for or from other players.

D3. Playersolymp will protect your personal information and respect your privacy in accordance with best business practices and applicable laws. Furthermore, Playersolymp has the obligation to forward information to the relevant authorities.

D4. - KNOW YOUR CUSTOMER (KYC) & ACCOUNT VERIFICATION: For security and license requirements Playersolymp may request KYC (Know Your Customer) documents at own discretion. The most common reason is the validation of details after a deposit and before large withdrawals of more than 2330 EUR (age verification, fraud prevention, promotion restrictions).

D5. You warrant and represent that you are not a resident of USA, France, Turkey, UK and you are not classified as a compulsive gambler or an employee of Playersolymp

D6. If you want to close your account, please contact us. Any negative balance on your account will fall immediately due and payable to the company, and your account will not be closed until the relevant amount owed to the company is paid in full.

E. The casino is authorized to verify and show proofs at other players of your identity documents and to reclaim your age at any time. Accordingly, you agree that the Casino and its designated representatives verify your identity and your eligibility to place bets.

F. Playing the game is entirely for entertainment purposes only. No purchase is necessary to play at events, and you can request participation without your own stakes. When any payment for participation is needed, you will play at your own risk. You agree that you will play NOT in offensive, unlawful, unfair or indecent way.

G. You agree that you will access the casino only for your personal entertainment, and not in any professional way. Any otherwise attempt(s) to enter or use the casino, are strictly prohibited.

H. The casino reserves the right to unregister you as a player or block your account temporarily or permanently without notice and without cause at any time. Any of your balance available at the time of such termination will be refunded in any of your preferred ways for payout. However, the casino reserves the right to deduct any winnings from your balance under one of the following circumstances:

  1. If you are not of legal age;
  2. If you live in a country where laws prohibit the participation in casino games;=
  3. If you submit incorrect or misleading information;=
  4. If you are using a stolen/unauthorized credit card or similar. Purchases made on your Casino account will be reversed;
  5. If an attempt at deception is found or if the Casino has information that player has agents (such as machinery, computers, Software or other automated systems) used specifically to have to manipulate the casino;
  6. If you hold more than one active account at the casino;
  7. All our customers are entitled to bet only on one account. If we detect any customer with more than one account, we reserve the right to manage these accounts as demo code, or either to terminate the clearances of each account. If the name on your Casino account does not match the name of the Holder of the payments to the bank account;
  8. If you do not participate or have not participated solely as an individual and for personal entertainment (ie when you participate professionally or as a member of a group, a club or similar.);
  9. If someone else other than you (intentionally or unintentionally) have the opportunity to participate on your Casino account;
  10. If you participate in a Casino promotion and arrange for cash payment, before the terms of this particular action to be met;
  11. If the casino has information that you have participated in other Online Casinos and have been involved in any of the above circumstances.

I. The Casino reserves the right to make all neccessary security checks prior to any profits dividend and request information such as proof of identity, copies of credit cards, a signed statement of your bank transactions or other documents deemed neccessary to the casino, decided in its sole and absolute discretion. If you violate a safety rule the casino reserves the right to cancel any winnings in your account.

J. You agree hereby that the Casino is not obliged to inform you in advance of such decision or reasons. K. Players, with a payout greater than the 5-fold (Referring to the amount of total deposits to your casino account), can withdraw up to a maximum of € 4,000.00 per week. The remaining amount will be placed on the player's account, where the player after the deadline, has the option to arrange for a new payment.

L. If you are expecting from our casino a sum of money or a prize win, because the casino is as worthy of publicity, you agree that the Casino will provide a timely notice to the Casino organized public events. Furthermore you agree that the casino has the right to use your first name and the first letter of your last name and your username for publications.

M. The casino will be provided upon availability and does not take any responsibility or liability whatsoever, whether express or implied, regarding the quality, performance for a particular purpose, completeness or the accuracy of the service or the software.

N. The casino is not liable for any malfunction of computers, the failure of telecommunications services, Internet connections or attempts in turn, to use while playing; methods, means or ways that are not in use or provided by the Casino.

O. The casino can not guarantee that its software and its files are free of computer viruses. It is your responsibility to protect your systems and create backups that will enable restore of lost data or programs due to the the possibility of a virus attack.

P. The casino may decide in its sole and absolute discretion, to suspend temporarily the service in whole or in part. The casino may inform you of any such suspension, however, this is not a must. The casino will make every reasonable effort to restore all services as soon as possible.

Q. If you have objections to the outcome of a game, you must submit your complaint in writing to the Casino within 14 (fourteen) days. In the event of a conflict between your Casino software and the outcome displayed in the gaming server software, the correct outcome is that displayed in the gaming server software.

Q1. Playersolymp will use best efforts to resolve a reported matter promptly. If You disagree with the final decision of the company with respect to your claim and/or dispute and would like to contest it, then in as much as it relates to any acts of the company under its Curacao eGaming icense, you may present your claim and/or dispute following the receipt of the company’s final decision to the Curacao eGaming at [email protected]

R. You are solely responsible for the taxation of any prize and / or obtaining content you receive from the casino.

S. The casino reserves the right, with or without prior notice to inform you about new activites or games introduced in the Casino or when any games or activities are canceled and/or discontinued at any time.

T. If your account will have no activity records for a period of thirty (30) months, your account will be classified as inactive. Then we will make every reasonable effort to reimburse all amounts on your account.

U. You are the only one responsible for the security and confidentiality of your access data. You may not allow any other person, a third party and in particular no underage person to access and/or use any material or information from the casino website, the receipt of any prize or gambling at the casino. You are the only one responsible to allow transactions relevant to your account on purchases and/or losses.

V. The casino is not required to access data in the event of any storage that you misplace, forget or lose; or other reasons which will not allow you to sign into the casino.

W. You hereby acknowledge that it is necessary for the casino, to save your personal data obtained from your registration and use it to help you play. The information will be kept for as long as your account remains active. All requested information will be protected from misuse and unauthorized access.

X. The Casino respects your rights to privacy. The casino will NOT disclose or handoff any sensitive information about you.

Y. The casino uses your personal information only for the purpose to run games and related processes. Your personal information will be allowed to be transmitted between Casino staff and its partners. However, third parties will not have access to the data, unless necessary for the processing of your inquiries regarding your participation necessary or required by law. Incidentally, the casino authorized agencies for credit assessment, fraud detection, and against money laundering may obtain information about you.

Z. You have the right to access your personal data at the casino and correct if necessary.

AA. If you have questions or complaints regarding your data which may the casino have available, then please contact the Casino at [email protected] You agree that the Casino, its employees, Officers, licensees, distributors, wholesalers, affiliates, subsidiaries, advertising or other agencies, media partners, agents and retailers will not be held responsible for any costs, expenses, liabilities and damages of any kind arising from any of the following these circumstances:

  1. Your registration to use and reuse the Casino website
  2. Your use of material on the casino site
  3. Your registration to use and reuse the casino game server
  4. Your participation in games of the casino, or
  5. Your acceptance of any prizes.

AB. Under no circumstances the casino, its employees, Officers, directors, licensees, distributors, Wholesalers, affiliates, subsidiaries, advertising or other agencies, Media partners, agents and retailers will not take over from you about a liability for Loss or damage resulting from any cause, either directly or indirectly, or for any amount (even if the casino have already informed you about the possibility of such damages or losses).

AC. The Casino makes no warranties, either explicitly or implicitly, regarding your eligibility to participate in games, nor are employees, licensees, distributors, wholesalers, affiliates, subsidiaries, advertising or other agencies, media partners, agents or retailers of the casino to such warranty rights.

AD. Employees of the Casino, its licensees, distributors, wholesalers, affiliates, subsidiaries, advertising or other agencies, media partners, retailers of the casinos and members of their families as well, are not entitled to participate. AE. The player must use the casino site and the material contained therein with no rights to the trademarks of the casino, nor in any other terms, graphics, text or concepts. It will give you merely a non-exclusive, non-transferable right to use the casino software for the purpose of participating in the games. All copyrights, trademarks, brand names and other forms of intellectual property where provided as part of the website, the software material and content will remain with the casino.

AF. The casino may declare from time to time promotions and contests which are subject to separate terms and conditions. These terms apply to such promotions and contests. AG. In the event of a conflict between these terms and the terms of the promotions and contests, the latter shall prevail.

AH. The casino reserves the right to modify these Terms without notice. Such modifications shall be effective immediately upon publication on the website of the casino and legally binding on you. It is your responsibility to review the present Terms regularly.

AI. The use of the symbol "$" refers only to USD, the use the symbol "€" refers only to EUR and the use of the symbol "£" refers only to GBP.x

AJ. These Terms constitute the complete, final and exclusive agreement between you and the Casino and supersede any prior agreements, statements and understandings between you and the casino. You agree not to rely on any agreement, statement or financial condition that is not included herein.

AK. An indulgence granted to you by the casino can not be seen as a waiver of any your Casino right because of the conjunction with the Terms and Conditions.

AL. Unless expressly stated elsewhere, it does not establish any reference to this point and any other persons who are not mentioned in these Terms and Conditions.

AM. If any provision in these Terms and Conditions proves to be invalid, other provisions of these Terms will not be affected. In such cases, the relevant part which is found to be invalid will be supplemented in a way which is consistent with the case law and reflects the main intentions of the casinos.

AN. The casino reserves the right to transfer power to the present Terms and Conditions of the casino, supplied or approved, applied rights and obligations in whole or in part. You are not authorized to transfer to the present Terms and Conditions based rights and obligations.

AO. You agree that judicial procedures for asserting claims against the casino on your part are to be taken within six months from the occurrence of the complaint reason. Otherwise, you hereby waive any right to assert any such claim.

AP. The casino may cancel these Terms without notice, if for some reason decides to cancel the service, assuming a breach of contract, blocks your participation for any reason which is inappropriate.

AQ. If you breach these Terms and Casino terminates your participation, you have to pay all outstanding amounts at the casino.

AR. Unless otherwise provided in these Terms, you will be at Repeal of these Conditions, the refundable credit on your account, subject the right of the casino to deduct any amount owed on your part.

AS. According to the Malta Money Laundering Act, we are obliged to report suspicious transactions to the authorities.

AT. By using this site you agree to the following conditions: We are all seriously committed to report suspicious activities to the appropriate authorities. These suspicious activities include for example: - the use of funds that could be derived from illegal activities; - the suspicion of an intention to money launder funds from obscure and/or illegal activities - and the suspicion of abuse of the casino for criminal purposes. All transactions are checked to prevent Money Laundering.

AU. In the presence of any of the above suspicion, we are entitled to take the following actions without prior notice or justification:

  1. Reporting to the appropriate authorities;
  2. Immediately deactivate or close your Casino account;
  3. Blocking of all amounts in your Casino account;
  4. Denial of registration for all other casinos or poker sites. These Terms are subject to the Curacao laws and the signatory abides to Curacao jurisdiction.

RESPONSIBLE GAMING

Playersolymp supports responsible gaming. You can learn more about responsible gaming, prevention of gambling addiction and can be guided to professional help on the website under “Responsible Gaming” and other relevant pages on the site. Our software is designed for amusement purposes. If you feel that you currently have or may have a problem with habitual or compulsive gaming, we advise you to avoid gambling on all the company’s sites, any other gaming ventures, and to seek professional help. If you have been diagnosed with any form of compulsive gambling disorder, Playersolymp strongly advises you not to engage in any gambling activities and to avoid the software regulated by these Terms and Conditions. When you set up your user account, you can set limits yourself: - Limit wagers in a period of time - Limit losses in a period of time Should you exceed the limits in place, you will be prevented from placing further bets or deposits into your account. Should you reach any of your set limits, you will blocked by the system. The Service is intended solely for the User's personal use. The User is only allowed to wager for his/her personal entertainment. Under no circumstances shall a User be permitted to use his/her "real money account" with Playersolymp for any purpose other than for using the Service. The User must provide full and truthful information in respect of all details and information provided by the User to Playersolymp and the User is obligated to update such details in the event of any change thereto.

FRAUDULENT BEHAVIOR

In the event that Playersolymp deems that a User has engaged or attempted to engage in fraudulent, unlawful, dishonest or improper activity while using the Service, or the making of any fraudulent payment, including without limitation, use of a stolen credit card or fraudulent chargeback or money laundering, Playersolymp shall be entitled to take such action as it sees fit, including, but not limited to:
a:immediately blocking a User's access to the Service;
b:terminating a User's account with Playersolymp;
c:seizing the funds within a User's account;
d:disclosing such information (including the identity of the User) to financial institutions, relevant authorities and/or any person or entity that has the legal right to such information;
e:taking legal action against a User.

OFFENSIVE LANGUAGE OR CONTENT

The User is prohibited from posting any unlawful, indecent, racist, obscene, libelous, defamatory or threatening material or any material that would violate any law or generally be considered to be offensive, via the Service whether using the chat function or the player images. It is your responsibility and your liability to use the chat rooms. For players safety, chat rooms have usage limits and controls are in place, chat rooms are moderated, all conversations are logged and recorded, collusion through the use of chat rooms or separate chats is prohibited. Chat rooms may be removed if abused and any suspicious chat conversation will be reported to Authority. Online Gambling is not legal in some countries / legal jurisdictions. Should this be the case in the applicable jurisdiction of a client, it is not permitted to conclude a transaction with any payment method. However accepted bets/wagers are valid from such countries/ legal jurisdictions. This happens independently with view to the betting results. Identity of players will be verified on cumulative withdrawals of 2330 EUR Withdrawals will be sent only to the same account from which the funds originated. A minimum amount of EUR 30.00 applies to withdrawals from the customer account. This is the case, unless it is a disbursement due to an account closing. A 5 EUR processing fee is required for bank transfer withdrawals. The company will not accept cash or non-electronic payments from players. Funds may be received from players only by any of the following methods: credit cards, debit cards, electronic transfer, wire transfer cheques and any other method approved by the company or respective regulators. Deposits may take up to 5 working days to show up on your account, based on deposit method used. There is a minimum amount of EUR 10.00 for deposits to players account. We would like to point out that all expenses (transaction fee and processing fee) are covered by the player. The amounts of players who deposit and withdraw money without gambling will be suspended until further notice, subject to a processing fee of up to 10%. Playersolymp is not a financial institution and does not grant interest on credit balances. Moreover, Playersolymp reserves the right to restrict payment options in certain countries and/or for certain customers at its sole discretion. The prevailing language in case of interpretation is English. Playersolymp reserves the right to change these Terms and Conditions at any time and remains valid until a new version becomes valid or replaces it. We will notify you prior to any changes and your reacceptance is required for the new Agreement to become effective. If you do not agree to the updated Terms and Conditions, you must stop using our services and platform.

EXCEPTIONAL CIRCUMSTANCES AND ABORTED GAMES

Playersolymp reserves the right to cancel, and/or declare a bet void partially or in full if the company, at its own discretion, would deem it obvious that any of the following circumstances have occurred:
- You or the persons connected with you influence the outcome of an event directly or indirectly.
- You and or people associated with you are directly or indirectly avoiding the rules of the company.
- The result of an event has been directly or indirectly affected by criminal activity.
- Bets were placed which would not have been accepted otherwise, but they were still accepted at times when the software was affected by technical problems.
Playersolymp reserves the right to remove any game from the site at any time. Any event or game that indicates incorrect behavior affecting payout, game data or other balances, that may be due to misconfiguration or a bug, will be cancelled and removed from the site. The player(s) balances and account details may be altered in such cases in order to correct any mistake. Refunds may be given in case of exceptional circumstances. In such cases, they be given solely at the discretion of the management. Playersolymp reserves the right to limit/refuse bets at its own discretion. Playersolymp reserves the right to exercise its right to stop events or games at its own discretion. If a football match does not take place for any reason, the match is regarded as non-existent for all betting tables where the match is listed, which means it will not be included in the calculation of points.

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